Order Process and FAQs - The British Hamper Company

Worldwide delivery

to over 50+ countries

Prices include courier delivery

no surprise costs later

Average rating of 4.9


Award winning British food

from British suppliers

Order Process and FAQs

Please find useful information about our corporate hamper service below, including advice on the corporate order process. If you have any further questions, we’d love to help. Please contact our Corporate Experience Team here or call 01522 581 581 (Mon-Fri 9am-5pm excl. UK bank holidays).

Corporate order FAQs

Do I have to order all my corporate hampers through the website?

No. If you’re ordering less than 10 corporate hampers, you’ll find it most efficient to order through our website.

Or if you’d rather order your corporate gifts over the phone you can call us on 01522 581 581 (9am-5pm Mon-Fri).

If you’re ordering more than 10 corporate hamper gifts, we welcome you to get in touch with our Corporate Experience Team who can help you place your order.

They will provide you with a CSV Excel sheet, which you can add all your corporate hamper choices, recipient addresses and gift messages too.

The team will then process your order and send you an invoice for payment.

Our aim is to make your corporate hamper ordering experience as enjoyable and efficient as possible.

I would like to send various hampers to multiple recipients. Can I place this on one order?

Yes. If you’re wondering where to buy corporate gifts for multiple recipients, you can rest assured that we’ll make the process easy.

You can either order your corporate hampers through the website or you can get in touch with our Corporate Experience Team on 01522 581 581 or corporate@britishhamper.com, who will place the order for you.

If you choose to order your corporate gifts through the website, you’ll be able to fill your cart with various hamper types – you do not need to stick to one type.

Once all your chosen gift hampers are in the cart, you’ll be able to add your delivery addresses and then assign each hamper to each delivery address.

If you choose to place your order with our Corporate Experience Team, they’ll provide you with a CSV Excel sheet for you to input all your hamper choices and delivery addresses.

They’ll then process the order for you and send an invoice.

Do you offer corporate gifts with branding?

Yes, whether you’re sending corporate gifts to employees or corporate gifts for clients, we offer branding on all our corporate hampers.

Branding is important for corporate gifts if you’re looking to reinforce your brand and leave clients and employees with a lasting positive impression.

If you’re looking for corporate gift ideas, consider a branded corporate hamper. We offer corporate hampers with branded sleeves, branded gift cards, branded hang tags, branded ribbon and more.

There is also the opportunity to include your own branded merchandise in our corporate hampers if you send it to us. Popular items include mugs, keyrings and notebooks.

Do you offer custom corporate gifts?

Yes, like with branded corporate gifts, we also offer the opportunity to create custom corporate hampers.

You’re welcome to get in touch with our Corporate Experience Team on 01522 581 581 or corporate@britishhamper.com who will ask for your budget, preferences, and hamper delivery destinations. They will then build a bespoke hamper to suit your requirements.

The opportunity to build your own hamper is great for corporate customers as it allows you to create a hamper that is tailored to an individual or an event. This makes them exceptionally memorable, unique corporate gifts for clients and customers!

Do you offer corporate discounts?

Yes, though our philosophy is to price fairly from the outset to make sure our corporate hampers are of exceptional value, we can offer discount for large orders.

We can also offer corporate discounts for customers that have regular order requirements. Many companies that send regular retirement gifts, maternity hampers, birthday gifts and client gifts are offered a discount as well as a complimentary Business Account.

We welcome you to get in touch with our Corporate Experience Team on 01522 581 581 or corporate@britishhamper.com with your requirements so that we can help.

You can also view our custom corporate hamper page here.

How do I place a bulk order of corporate hampers?

We make sure our corporate gifting process is as efficient as possible – whether you’re ordering one corporate hamper or 10,000 hampers.

Our Corporate Experience Team will help you from enquiry to delivery.

Firstly, we welcome you to get in touch with our Corporate Experience Team who will listen to your requirements and quote accordingly.

Once you’re happy with your corporate hamper choices, we’ll provide you with a CSV spreadsheet to input your hamper choices, gift messages and recipient addresses.

We’ll then process your order and send an invoice for card or BACS payment.

When the hampers are dispatched we’ll let you know and we’ll help to monitor delivery progress until every one of your corporate hampers are delivered.

Do you deliver corporate hampers abroad?

Yes, we have a great selection of corporate hampers UK and internationally delivered.

We offer corporate hamper EU delivery as well as a large number of other countries that you can find here.

We’re partnered with our reliable courier, DHL, who delivers our corporate gifts internationally and all year round.

So, whether you’re looking for company Christmas gifts or client birthday gifts, we can deliver them for you.

Can I set up a business account to order hampers on a regular basis?

Yes, we have a great business account option for corporate customers that order corporate hampers on a regular basis.

Designed to make regular gifting as efficient as possible for companies and organisations, our complimentary business account is tailored to your company’s requirements and carries benefits such as:

  • An exclusive, branded area on our website
  • A helpful, active Account Experience Manager
  • Account payment terms (bypass payment online)
  • Option to add branding to hampers
  • Ability to create custom corporate hampers
  • Discount and offers

If you’re interested in a business account, we welcome you to get in touch with us today on 01522 581 581 or corporate@britishhamper.com

Can you send alcohol corporate gifts abroad?

Though many of our corporate gifts are available for international shipping, we unfortunately cannot send alcohol abroad.

This is because sending alcohol abroad can result in delayed or failed delivery and a likelihood of additional customs fees.

Our priority is to make sure your corporate gifts for international shipping are delivered efficiently, so we do not include alcohol in our corporate hampers.

Do you deliver corporate gift hampers into the EU?

Yes. After Brexit, we opened a hub in the Netherlands which allows us to efficiently resume corporate hamper delivery into the EU again.

Our corporate hampers are UK made at our HQ in Lincolnshire and are sent via our Netherlands hub for onward international gift delivery.

Our EU gift delivery varies between 2 to 5 days and all corporate gift baskets are sent via our trusted courier, DHL.

All corporate hampers EU delivered are sent on an Express Tracked Service so that you can monitor delivery as well as us.

We also pre-pay all customs taxes and fees so that you nor your recipients will receive an unexpected bill.

Click here to view our corporate hampers EU delivered.

Are your corporate gifts taxable?

Yes, tax is included on the website prices of the corporate hampers UK delivered.

Corporate hampers are taxed on their contents – some of which may be standard rated and some zero rated. This means that the hampers are mixed rated.

If you’d like the ex-vat prices of any of the hampers on our website, you’re welcome to get in touch with our Corporate Experience Team on 01522 581 581 or corporate@britishhamper.com who can advise further.

Are your corporate gifts environmentally friendly?

We’re constantly improving our corporate sustainability to make sure our corporate hampers are environmentally friendly, sustainable gifts.

We have now removed all bubble wrap from our hampers which has saved 40,000m2 of plastic a year! The glass jars and bottles inside our corporate hampers are wrapped in a high quality, recyclable cardboard sleeve which is visually appealing, protective, and sustainable.

Our traditional wicker hampers and British box hampers are recyclable. Aside from the fact they’re recyclable hampers, they’re also reusable hampers and we get a huge amount of feedback from customers and recipients letting us know what they’re now using their empty gift hampers for!

The vanilla paper shred within the hampers is also recycle and we make sure to design our export hampers to make the most of volumetric capacity.

We also partner with DHL International who have pledged to invest EUR 7 billion by 2030 in clean operations to reduce their emissions by 4 million tonnes.